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Google has announced it's rolling out Google Pay on the web. This will allow users to make easy payments directly from their browser. Google Pay will also work on all browsers including Chrome, Firefox and Safari.

The faster payment functionality will mean your details are stored but you can also make filling forms and shipping details by using Chrome.

Originally posted on linkedin

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GoCompare have reported a 100{195e7dccdc58a84448fae5161ed7869462365079e478a8af10075100f29d800d} increase in the number of people using its current account comparison service this week. This is a direct result of the online banking issues with TSB Bank.

Just goes to show how important customer service and retention is within your overall strategy.

Originally posted on linkedin

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Personalisation is really powerful for a business and more importantly it's something consumers crave and expect. The current set-up, systems of strategy of a business can sometimes hold back the development of personalisation.

“But you have to understand that this is an end state you progress towards, never a starting point.”

Posted: 1525021200
Originally posted on linkedin

LATEST: Today

Consumer adoption of Open Banking will take some time, especially with increased concerns around data handling and security. In a recent study of 2,000 consumers, 69{195e7dccdc58a84448fae5161ed7869462365079e478a8af10075100f29d800d} stated they were against the idea of Open Banking. There needs to be some better understanding of the benefits of Open Banking.  

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